Your mamma taught you manners – and they still matter! You can change a person’s attitude, mood and whole day just by using simple words like Please and Thank You. They truly are magical, these little niceties. The next time you walk into your auto shop, try using these words. You never know how the customer before you treated the shop staff. Rather than letting that bad experience turn into your worst nightmare, approach the auto shop staff with kindness. YOU set the stage for what type of customer service you will receive. So start off on a positive note, with a smile and some manners. After all…
You must be logged in to post a comment.