Does every driver that comes to your shop feel as if you’re looking out for their best interest? If not, you’re going to have a hard time turning those one-time jobs into repeat customers. You’ve gotta earn customer trust before that happens. How can you do that? Show and tell! Ahead, I’ll explain what I…
Have you ever been taken for a ride? I hope not! There are dishonest auto shops in the world, but most of us have your best interest at heart. As a female mechanic and auto shop owner, I get why so many drivers feel concerned. Here’s how to get a fair deal at the mechanic……
Hello, fall! It’s so nice of nature to give us a free show. The changing leaves are so beautiful, but they can cause problems on the road. You’ll find out why in #7. If you want to stay safe this season, watch out for these seven fall road hazards you auto know. 1. Busy traffic…
Are you a multitasking machine? Most mothers are! There’s no way to avoid the fact that you have to multitask when you’re constantly accompanied by your mini-me. Even so, multitasking is dangerous on the road. Let’s talk about that, plus four more driving mistakes moms make. If you recently had a baby, please note #3!…
Car repair seems complex. It’s really not. Yes, there are thousands of parts in your vehicle, but there’s no need to memorize them all. You just have to do is be aware of your car’s needs. It’s like a relationship. If you honestly care about your partner’s needs, they will return the favor. And if…
Educating drivers is the best thing you can do for your auto shop’s reputation and bottom-line. Read ahead to discover why (and how to do it)… Hard sales techniques are overrated. They might help you close one deal, but ask yourself: “Will this customer feel comfortable enough to support my auto shop in the long-term?”…
Driving seems easy enough. After you do it enough, it almost feels automatic! But easy or not, driving should not be taken lightly. All it takes is a brief lapse of concentration. You take a second to answer a text and fail to notice a car change lanes. Boom, you rear-end them… and whose fault…
Will self driving cars cause more harm or good? It’s hard to say for sure. To form an educated opinion, consider these pros and cons of autonomous cars. Ask three of your friends how they feel about self driving cars. You’ll probably get three totally different reactions. One person will express excitement about how stuff they…
Why don’t people buy auto repair? We’ll explore that question in a second. First, let’s set the scene. There’s a toxic belief that holds back auto repair shops nationwide. Drivers think auto shops are more interested in making a sale than providing a service they genuinely need. How can you assure drivers your shop is…
You’re driving to work, singing along to your favorite song on the radio. All of a sudden, your car makes a violent sound and smoke starts pouring out of the engine. “Uh-oh. This looks expensive…” Your car is ten years old. The paint is pealing off. There are 100,000 plus miles on the odometer. The…
